Data Protection Declaration
We are delighted that you have shown interest in Reflections Housing Association Limited. Protecting your personal data is a high priority for us. You can use our website without providing personal information; however, if you wish to use certain services offered through our website, processing of personal data may be necessary. When required, we will request your consent unless processing is permitted by law.
Reflections Housing Association Limited handles personal data, such as names, addresses, emails, or phone numbers, in accordance with the General Data Protection Regulation (GDPR) and relevant country-specific regulations. This statement explains the nature, scope, and purpose of the personal data we collect, use, and process, and informs you of your rights.
Data Protection and Security Measures
As the data controller, Reflections Housing Association Limited has implemented technical and organizational measures to protect personal data. While we strive for complete protection, data transmitted online may be vulnerable to security gaps. For this reason, individuals can choose to share personal data via alternative methods, such as by phone.
Definitions
Our data protection declaration is based on the terms outlined in the GDPR to ensure clarity for the general public, customers, and business partners. Below are some key terms:
- Personal Data: Any information relating to an identified or identifiable person.
- Data Subject: The person whose personal data is being processed.
- Processing: Any operation on personal data, including collection, storage, and use.
- Controller: The entity that determines the purposes and means of processing personal data.
- Consent: The freely given, informed, and unambiguous agreement by the data subject to process their personal data.
Contact Details of the Controller
Reflections Housing Association Limited
Reflections House, Station Road, WF10 1DL Castleford, West Yorkshire
Phone: 01977 514248
Email:
Website: www.reflectionsha.com
Data Protection Officer (DPO)
Mr. Paul Wright
Reflections House, Station Road, WF10 1DL Castleford, West Yorkshire
Phone: 01977 514248
Email:
Use of Cookies
Our website uses cookies to enhance user experience. Cookies are small text files stored on your computer by your web browser. They help us provide services, improve website performance, and make your visits more efficient. You can disable cookies through your browser settings, but this may affect the functionality of our website.
Data Collection and Purpose
We collect general information (e.g., browser type, operating system, IP address) when you visit our website. This information helps us ensure the security and functionality of our website. It is not used to identify individuals, but is analyzed anonymously to improve services.
Registration on the Website
When registering on our website, personal data such as your name and contact information may be collected. This information is stored for internal use and is not shared without consent unless required by law.
Rights of Data Subjects
You have several rights under the GDPR, including:
- Right to Access: You can request information about your personal data stored by us.
- Right to Rectification: You can ask for corrections to inaccurate or incomplete data.
- Right to Erasure: You can request the deletion of your personal data if it is no longer needed or if consent is withdrawn.
- Right to Restrict Processing: You can request limitations on how your data is processed.
- Right to Data Portability: You can request your data in a structured, machine-readable format.
- Right to Object: You can object to the processing of your data, particularly for direct marketing purposes.
- Right to Withdraw Consent: You can withdraw your consent for data processing at any time.
To exercise these rights, please contact us via the details provided above.
Third-Party Services
We may use third-party services like Facebook and Google Analytics to improve our website’s functionality. These services may collect data through cookies or other tracking technologies. You can disable these through your browser settings or use opt-out features provided by the respective platforms.
Legal Basis for Data Processing
We process personal data based on consent (Art. 6(1)(a) GDPR), contractual necessity (Art. 6(1)(b) GDPR), legal obligations (Art. 6(1)(c) GDPR), vital interests (Art. 6(1)(d) GDPR), or legitimate interests (Art. 6(1)(f) GDPR) where applicable.
Data Retention
We retain personal data only as long as necessary for the purpose it was collected or as required by law. Once the retention period expires, we will securely delete or anonymize the data.
Changes to Our Data Protection Declaration
We may update this data protection declaration to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page.